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Terms & Conditions

Privacy Policy

This privacy policy sets out how The Society of Musculoskeletal Medicine(SOMM) uses and protects any information that you give SOMM.
SOMM is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
SOMM may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
We may collect the following information:
• name and job title
• current employer
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• To ensure that annual membership subscriptions are current
• To ensure that entry criteria to our products and services are met.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Cancellation Policy

SOMM Cancellation policy
Student Cancellation
Should you need to cancel a course booking with SOMM, any payments made in full will be non-refundable. Any outstanding balance to be paid for the course will be due with immediate effect. This also applies if your place has been funded or part-funded. If at any time you terminate your employment with the original funding institution you will be liable for the full amount payable.

As an alternative to cancellation, you can request to transfer to another course. This can only be done when all of the following conditions are met: –
• There is a minimum of 4 weeks prior to the commencement date of the original course
• There is a minimum of 4 weeks prior to the commencement date of the alternative course
• There is availability on the alternative course
• £100 administration charge is paid
If the above conditions are met, you will be able to transfer your course. If these conditions are not met, then your place on the original course will be cancelled and any payments made in full will be non-refundable to yourself or other parties.

Non-attendance to a course, without having previously cancelled your place on the course, will result in any payments made in full, for that course, being non-refundable to yourself or other parties.

SOMM Cancellation
Although a rarity, SOMM does reserve the right to cancel courses with a minimum of 4 weeks’ notice prior to the commencement date of the course. In this scenario you will be offered either of the following two options: –
• Free transfer to another course of your choosing
• A full refund on monies paid towards the course

SOMM would recommend that travel is not booked until the 4 weeks’ notice period has passed.

In extreme events, which are beyond the control of SOMM (such as severe weather conditions or an act of terrorism), a course is cancelled, up to and including on the day of the course, either of the above two options will also be offered. The SOMM will accept no responsibility for the costs associated with travel or accommodation.

SOMM advises students to consider suitable cancellation insurance, which should cover them in the eventuality of having to cancel a course, to get reimbursement for the course, travel and accommodation costs they may have incurred.

Important Info

Although a rarity, SOMM does reserve the right to cancel courses with no less than 4 weeks notice. SOMM will not be liable for the cost of any hotel or travel bookings made by the student. Should your course be cancelled, you will be given the option of a free transfer to another course of your choosing or a full refund. 

SOMM Courses can be booked online by Credit / Debit Card via Sagepay.

Click here to view all the available SOMM Courses in a new window.

0151 237 3970